event tracking
Event Tracking Best Practices: How to Design Reliable Analytics Data
Practical guidelines for naming, structuring, and maintaining event tracking so your analytics stay trustworthy and actionable.
Published on February 1, 2025
By Product Analytics Tools Team
10 min
Event Tracking Best Practices: How to Design Reliable Analytics Data
Well-designed event tracking is the foundation of trustworthy analytics. This guide outlines the frameworks and habits that keep your data clean, consistent, and analysis-ready as your product grows.
Why Event Tracking Discipline Matters
- Data quality: Clear names and properties prevent misinterpretation.
- Team alignment: Shared conventions make it easier for product, engineering, and data teams to collaborate.
- Scalability: A consistent taxonomy scales as you add new features without creating duplicate or conflicting events.
- Compliance: Thoughtful property selection helps avoid storing sensitive or unnecessary data.
Build a Durable Event Taxonomy
- Start with your outcomes: Map events to activation, engagement, and retention metrics. Avoid logging noise that does not tie to decisions.
- Define the core journey: Identify 5–10 canonical events that describe how users experience value (e.g.,
Account Created,Project Created,Report Viewed). - Use consistent casing: Choose Title Case or snake_case and stick to it. Avoid spaces in event names if your tool requires string matching.
- Namespace advanced flows: Use prefixes like
billing_orexperiment_for domain-specific events to keep them grouped in reporting. - Document every event: Track owner, purpose, triggers, and properties in a shared analytics spec to prevent drift.
Property Naming Guidelines
- Standard keys first: Use common property names such as
user_id,plan,source,device,version, andreferrer. - Keep types predictable: Avoid overloading the same property name with different data types across events.
- Limit cardinality: Prefer enums over free-text strings for properties like
planorroleto keep reporting performant. - Avoid PII by default: Only include personal data when justified and documented; hash or tokenize identifiers when possible.
- Track context automatically: Use library defaults for URL, device, and app version instead of custom properties wherever possible.
Instrumentation Checklist
- Each event has a clear trigger and owner documented in the analytics spec.
- Event names follow the agreed convention and taxonomy.
- Properties include types, allowed values, and whether they contain PII.
- Tracking is implemented in a single analytics wrapper to enforce defaults (e.g., environment, release version).
- Events are gated behind feature flags when tied to experiments.
- Tests or monitoring validate that required properties are present before deployment.
Event Versioning Strategy
- Additive changes first: Introduce new properties rather than reusing a key with a different meaning.
- Deprecate with aliases: When renaming an event, send both the old and new names for one release cycle and mark the old one for removal.
- Use
event_version: Include a numeric property to indicate schema changes for downstream pipelines. - Communicate changes: Publish release notes in your analytics spec so data consumers know when to update dashboards.
Example Naming Conventions
| Action | Recommended Name | Key Properties |
|---|---|---|
| Sign up | Account Created |
user_id, plan, source, referrer |
| Project creation | Project Created |
project_id, template, team_size |
| Feature usage | Feature Used |
feature_name, entry_point, device |
| Billing upgrade | Plan Upgraded |
user_id, previous_plan, new_plan, billing_period |
Governance and Maintenance
- Quarterly audits: Review top events for volume, property completeness, and anomalies.
- Alerting: Set thresholds for missing properties or sudden drops/spikes in volume.
- Backfill policy: Define when and how to backfill missing events to keep cohorts accurate.
- Access control: Limit who can create new events or properties to maintain taxonomy integrity.
- Training: Provide onboarding documentation for engineers and analysts on how to request or implement new tracking.
Common Mistakes to Avoid
- Logging events without a documented purpose or owner.
- Using generic names like
Button Clickedwithout context. - Capturing high-cardinality free-text properties (e.g., full URLs, custom user input) without safeguards.
- Failing to instrument error states, leading to blind spots in funnel drop-offs.
- Mixing client and server clocks without normalizing timestamps.
Next Steps
- Add these conventions to your team's analytics specification template.
- Pair this guide with the implementation walkthrough to ensure your taxonomy is correctly instrumented.
- Schedule recurring audits to keep your tracking healthy as the product evolves.
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