Pendo is a comprehensive product experience platform that combines powerful analytics with in-app engagement tools to drive user adoption and retention. The platform provides behavioral data analytics, session recordings, and AI-powered insights to help teams understand user interactions and identify friction points. Pendo offers native analytics for tracking engagement metrics, funnel analysis, retention data, and cross-app reporting capabilities. Beyond analytics, Pendo enables teams to create in-app guides, tooltips, surveys, and onboarding experiences using its Visual Design Studio. Key features include workflow analysis, portfolio view, license utilization tracking, and AI-powered workflow journey insights. The platform serves both customer-facing applications and employee-facing software, helping organizations improve digital adoption and user productivity. Pendo integrates with Salesforce, HubSpot, and other leading platforms while providing historical data backup and advanced segmentation capabilities. The platform is particularly valuable for product managers and customer success teams focused on driving feature adoption and reducing user friction.